Frequently Asked Questions

Q: What is the Star Club?

A: The Star Club is a program available through Barker Animation which allows for the following member benefits:

 

The Star Club Discount*               

Insider Information On New Releases

Exclusive Star Club Member Promotions And Events

Advance Notice On All Special Events

 

To join Barker Animation’s Star Club, please click here.

 

*Exact terms and conditions of the discounts are determined by contractual obligations and Star Club Membership standing. (The Art of Dr. Seuss does NOT apply.) Please contact a gallery associate for additional details.
                       

 

Q: How do I obtain a price for and/or acquire an item not currently available for online purchase?

A: Multiple options are available:

 

Call our Connecticut gallery toll-free at 1-800-995-2357 and speak to a member of our knowledgeable sales staff.

or

Utilize the “Request a Quote” button on any individual item page.

or

Visit a Barker Animation Art Gallery in person.  (Click here for available locations.)

 

All phone and email inquiries are answered during regular business hours – Monday through Saturday, 10:00 am through 5:30 pm (EST).

 

 

Q: What payment options are available for phone orders?

A: Our gallery accepts the following methods of payment:


Credit Card (Visa, MasterCard, American Express, and Discover)

Personal Check

Money Order

Cash

PayPal*

 

*Certain restrictions apply.  Please discuss with your salesperson at the time of inquiry.

 

 

Q: Do you offer layaway payment plans on artwork purchases?

A: Yes!  Barker Animation offers interest-free layaway payment plans for our customers’ convenience.  All payment plans require a minimum 25% deposit* on the final price of the purchase, and must be paid-in-full within ten calendar months.  There are two payment plans available – the “Automatic Payment Plan” and the “Pay-As-You-Go Plan”.  (All first-time customers must utilize the "Automatic Payment Plan" for their initial purchases.)  For further information, please speak to a member of our sales staff.

 

*Deposits are non-refundable or transferable.

 

 

Q: What shipping options do you offer?

A: Available shipping services are determined by the delivery address in question.  For items being delivered to a location within the continental United States, rates are automatically quoted for ground service delivery.  (UPS Ground – Business Addresses / FedEx Home Delivery – Residential Addresses)  For expedited shipping and/or addresses located outside of the continental United States, please contact a member of our sales staff for pricing and availability.

 

 

Q: Do you purchase from the secondary market?

A: Sorry, but we do not purchase from the secondary market nor do we sell on consignment.  All of the artwork offered at Barker Animation comes DIRECT from the production studio in question.

 

 

Q: Do you appraise artwork?

A: Barker Animation only appraises artwork that has been purchased directly from our galleries.

 

 

Q: What is your return policy?*

A: Items that are paid-in-full at the time of purchase are subject to the following:

For in-stock artwork, we must receive a request to return the piece within two business days of (a) pick-up or (b) delivery.  If the item is returned in perfect condition, we will either: (a) issue a refund, (b) issue a store credit or (c) permit an exchange.  All shipping costs are the sole responsibility of the customer.

For special ordered artwork, returns or exchanges are not permitted for items that are specially ordered for your purchase. This includes pre-orders, drop-ships, custom framed pieces, back-orders, and all other items not in gallery stock at the time of your purchase.

 

*Not applicable to artwork purchased via a layaway payment plan.